LadyOne
How do I get help?+
Write to us at [email protected]. Tell us what happened and, if you can, which phone and system version you’re on — it helps us answer faster. A real person reads every message.
Do I need to create an account?+
No. LadyOne has no accounts and no sign-up. You open the app and start — your information is yours and stays on your device.
Where is my information kept?+
Everything you log lives on your phone. If you turn on sync, it travels only through your own private cloud — your iCloud on iPhone, a hidden folder of your own Google Drive on Android — which we can’t see. We run no servers of our own. You can read the full details in our Privacy Policy.
How do I use LadyOne on more than one device?+
On iPhone: sign in to the same Apple Account on each device and turn on iCloud sync. On Android: turn on Google Drive sync and choose a passphrase — your data is stored as one encrypted file that only that passphrase can open. Either way it never passes through us. Moving between iPhone and Android? Use “Export my data” in Me → Data, and “Import data” on the new phone.
Does it work with Apple Health or Health Connect?+
If you allow it, LadyOne can read the period days you’ve recorded in Apple Health or Health Connect so you don’t re-enter them, and write your periods back. It asks for menstruation data and nothing else. This happens only on your device, and you can turn the permission off anytime in the Health app, in Health Connect, or in your phone’s settings.
How do I delete my data?+
In Me → Data, tap “Delete all data”. One step removes everything — from the app, from your iCloud or Google Drive, and from Apple Health or Health Connect. Once erased, it’s gone; there is no server copy for us to hold.
What languages does the app support?+
Ten: English, Arabic, Persian, Chinese, Hindi, Russian, Spanish, Portuguese, Indonesian and French — with full right-to-left layout in Arabic and Persian. LadyOne follows your device language, and you can pick a different one in Me → Language.
Is the worship companion required?+
No. It’s entirely optional — you can turn it on if you want it, or leave it off, at any time.
How do I cancel or restore LadyOne Plus?+
Plus is billed by the App Store or Google Play, never by us. Cancel it in your store’s subscriptions; it stays active until the period you paid for ends. Reinstalled or changed phones? On iPhone, tap “Restore purchases” in Me; on Android it comes back on its own once you’re signed in with the same Google account. Refunds are handled by Apple or Google under their own rules.
I found a problem, or have an idea.+
We’d genuinely like to hear it. Email [email protected] with as much detail as you can, and we’ll look into it.